Long‑Term Care / Local Ombudsman Contacts

Long‑Term Care / Local Ombudsman Contacts
These are Long‑Term Care Ombudsman contacts (for adult care issues, sometimes used for complaints about service quality), including the one covering Patrick County:

Southern Area Agency on Aging Long‑Term Care Ombudsman – serves Patrick, Henry, Franklin, Pittsylvania, Martinsville, Danville

Email

Phone
(276) 632‑6442 (main) (Virginia Navigator)

This is the regional ombudsman office that covers Patrick County area services such as long‑term care advocacy. (Virginia Navigator)

Another Contact Sometimes Used for Ombudsman‑Related Complaints

You may also consider contacting:

Jennifer Wall, Ombudsman at Piedmont Senior Resources Area Agency on Aging

Email

Phone
(434) 767‑5588 (Piedmont Senior Resources)
This office serves other counties in the region and may provide guidance on who can help with complaints. (Piedmont Senior Resources)

Statewide Parent Ombudsman
(if your concern touches educational disputes)
If part of your concern involves special education or school‑related advocacy (even if not strictly CPS but systems involving your child’s services), you can contact the Virginia Parent Ombudsman for Special Education:


Toll‑Free: 800‑422‑2083 (Virginia Department of Education)

Explain ongoing in‑person visitation despite appeal status. Mention your attempts to follow up and lack of response. And explain ongoing in‑person visitation despite appeal status.

When emailing the ombudsman contact:
Include your full name, contact info, and a brief timeline of what happened.

Reference that CPS confirmed your records were ready but you haven’t received them

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