Review of The Jane Doe Files 👉🏻 Update!

1. CPS acknowledged your legal right

They didn’t deny your request.

They explicitly said: “Your CPS record is ready.”

That’s important bc the file exists is releasable.

2. They Offered Two Standard Release Options

In-person pickup (with ID/signature)

Certified mail (with signature)

This is normal procedure, and you responded appropriately by choosing certified mail

3. Something went wrong after that point

There are a few likely possibilities

The file was never actually mailed

The file was not fully prepared/copied yet

The case worker is unresponsive or unavailable

Your Follow-up Suggests

The post office never received anything, more than 30 days have passed, the worker is now not responding or available

4. The Key Is Not Request — It’s Accountability

At this stage, the problem is:

Failure to deliver after stating it was ready

Lack of communication

Missed commitments, calls, availability, follow-up

That shifts this from a simple request to a documentation and escalation situation.

What This Means Strategically

You’re in a stronger position than it might feel:

You have a paper trail

CPS already confirmed the records are ready

You attempted multiple reasonable follow-ups

You even tried in-person pickup twice

Good faith on my part and non-response on theirs

What I’d Take Away In Plain Terms

You did everything correctly

CPS is incompetent operationally, not denying you

This Is Now Something That May Require:

A supervisor escalation, or a formal written complaint / second request referencing non-response

Subtle But Important Detail

Your last message shows confusion in the process:

“The post office said you need to make a copy…”

That Suggests:

CPS may not have actually sent anything yet

Or they told you it was ready before it was truly processed for release

Bottom line

This isn’t a refusal — it’s delay + poor communication, which is often easier to challenge and fix.